scoree888 | Help Center – 24/7 Support for Every Question

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Account

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Contact Us

Multiple Ways to Get Support at scoree888

Live Chat

The fastest way to get help — chat directly with our support agents in Bengali. Average response time is just 3 minutes.

Now active

24/7 Bangla

Email Support

For more complex issues, send us a detailed email and you'll typically receive a response within 1–2 hours.

support@scoree888.biz

1–2 hours Send Screenshot

Phone Support

For urgent matters, call us directly by phone. Dedicated lines are available for VIP and Platinum members.

VIP / Platinum

9 AM – 11 PM VIP

Step-by-Step Guide

A Simple Guide to Getting Common Things Done

1

Go to the Registration Page

Click the "Register" button at the top right of the scoree888 homepage, or go directly to the /register page.

2

Enter mobile number

Enter your active Bangladeshi mobile number (01XXXXXXXXX). An OTP will be sent to this number.

3

Verify OTP

Enter the 6-digit code sent to your mobile. If you didn't receive it, wait 60 seconds and click "Resend".

4

Create a Password

Use a password of at least 8 characters — a mix of uppercase letters, lowercase letters, and numbers is strongly recommended.

5

Registration Complete

Once you've filled in all the details, click "Register" and your account will be created instantly. Make your first deposit now and claim your welcome bonus.

1

Log In

Log in to scoree888 with your mobile number and password.

2

Select the "Deposit" option

Go to "Wallet" from the profile menu, then click on the "Deposit" tab.

3

Choose a payment method

Mobile Pay, Nagad, or Rocket — pick whichever works best for you. All methods offer the same benefits.

4

Enter amount and number

Enter the amount you wish to deposit (minimum ৳500) and provide your Mobile Pay/Nagad number.

5

Confirm payment

Confirm the payment using the PIN sent to your mobile. Your balance is usually updated within 1–5 minutes.

1

Go to the Withdrawal Page

Go to "Wallet" from the profile menu, then click on the "Withdraw" tab.

2

Enter amount and number

Enter the amount you want to withdraw and the number you'd like it sent to. Minimum withdrawal is ৳300.

3

Verify OTP

An OTP will be sent to your registered number for verification. Use it to confirm your identity.

4

Submit Request

Click the "Withdraw" button. Your request will move into processing.

5

Receive money via Mobile Pay

Funds are usually delivered to Mobile Pay/Nagad within 15–30 minutes. If there's a delay at night, it will arrive by morning.

1

Go to the Login Page

Go to the Scoree888 login page and click the "Forgot password?" link.

2

Enter mobile number

Enter the mobile number you used to register your account.

3

Verify OTP

Enter the OTP code sent to your mobile and click "Verify".

4

Enter Your New Password

Enter and confirm your new password. It's best to avoid reusing your old password.

5

Log In

Once your password has been reset, log in using your new password.

About the scoree888 Help Center

Issues can come up on any online platform — that's perfectly normal. First-time users of online gaming sites often have plenty of questions: Did my deposit go through? Where's my bonus? How long does a withdrawal take? Scoree888's Help Center exists for exactly this reason — so you never have to face a problem on your own.

One of the biggest advantages here is Bangla-language support. On many foreign platforms, everything is in English — which can be a real barrier for a lot of people. At scoree888, you can communicate in Bangla everywhere, from live chat to email. All support agents are based in Bangladesh, so they genuinely understand your concerns.

Common issues

The most common questions our support team receives every day are: my balance didn't update after depositing, my bonus isn't showing in my wallet, my withdrawal request is stuck on pending, and I can't log in. Most of these issues are resolved within 5–10 minutes.

A pending deposit is usually caused by one of two things — either the payment wasn't completed in the mobile banking app, or the bank server is temporarily slow. Wait 15 minutes and check again. If it still hasn't come through, contact live chat with your transaction ID and the support team will verify it manually.

What information should I provide to help the support team resolve my issue faster?

When reaching out to support, having a few details ready can speed up the resolution. Your registered mobile number, transaction ID (Mobile Pay reference number), the time the issue occurred, and a screenshot if possible — with these on hand, our support agents can resolve your issue much faster.

A user from Chattogram shared their experience: "I sent money via Mobile Pay at 11 PM but the balance wasn't showing. I messaged live chat and someone was talking to me within 5 minutes. Eight minutes after I gave them my transaction number, the balance appeared." That's what support at scoree888 actually looks like.

What should you do if you have a bonus-related issue?

If you haven't received your bonus, first go to the Bonus page and check whether anything appears under "Active Bonus". Bonuses are sometimes held in a separate wallet and won't show in your main balance. If it's not there either, contact Support with the date and amount of your deposit.

If your free spins don't appear after claiming, refresh your browser and log in again. If the issue persists, go to the "Game Lobby" section and use the bonus filter — free spin games are listed there separately.

Keep Your Account Secure

Scoree888 never accepts deposits through agents or any third party. If someone claims to be a Scoree888 agent and offers to add or collect money from your account — that is a scam. Always log in directly on the official site to make your deposit.

Never share your password or OTP with anyone — including support staff. The scoree888 support team will never ask for your password or OTP. If anyone does, it's a fraudulent contact.

All in all, Scoree888's Help Center is built with Bangladeshi users in mind. Our goal is simple — to help you quickly, honestly, and in Bengali. If you have any questions, don't hesitate to reach out. We're always here.

Today's support stats

Live Chat Response3 minutes

Email Response1.5 Hours

Issue Resolution Rate98%

Satisfaction Rate96%

Keep in mind

Never Share Your Password with Anyone
Never share your OTP
Only Log In Through the Official Site
Don't Click on Suspicious Links

Contact us by email

Support@scoree888.biz

Including a screenshot and transaction ID will help us resolve your issue faster.

Frequently Asked Questions

Answers to the Most Common Questions from scoree888 Users

No, creating an account on scoree888 is completely free — there are no registration fees. All you need is an active Bangladeshi mobile number. You'll also receive a 100% welcome bonus on your first deposit after registering.

Wait 15 minutes first — occasional delays can happen due to server load. If the balance still hasn't appeared, copy the transaction ID from your Mobile Pay app and share it in live chat. The support team will verify it manually and resolve the issue within 2–5 minutes.

Withdrawals are typically processed to Mobile Pay or Nagad within 15–30 minutes. After midnight or during banking maintenance windows, it may take a bit longer — up to 2–3 hours at most. If it's been more than 3 hours, please contact support.

Only one account is allowed per mobile number. Attempting to create multiple accounts with the same number may result in all of them being closed and any bonuses being forfeited. Everything you need is available under a single account.

For official support, the safest options are the live chat on our site or email (support@scoree888.biz). If anyone claims to be from Scoree888 on a third-party app, be cautious — it could be a scam.

Start by clearing your browser cache and refreshing the page. If you're on mobile, toggle your Wi-Fi or mobile data off and back on. If the issue persists, try a different browser or device. If none of that works, take a screenshot and reach out via live chat.

If your account has been suspended, email us at support@scoree888.biz. Include your registered mobile number and a brief description of the issue. Accounts are usually placed on hold for verification purposes and are typically resolved within 24 hours.

Issue still not resolved?

The scoree888 support team is here for you 24 hours a day, 7 days a week. Reach out directly — most issues are resolved within minutes.

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